Privacy Policy

Effective Date: 01/Jan/2023

This Privacy Policy describes how ELITEGYM collects, uses, discloses, and protects the personal information of individuals ("you" or "users") who visit our fitness centre and wellness centre, use our services, or interact with us through our website or other channels. We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information from you in various ways, including when you:

Sign up for a membership or purchase services.
Participate in fitness classes, personal training sessions, or wellness programs.
Provide information on health conditions or goals.
Use our website or mobile applications.
Contact us via phone, email, or social media.

The personal information we may collect includes, but is not limited to:

Contact information (name, email address, phone number, address).
Date of birth and gender.
Health information relevant to your fitness or wellness goals.
Payment details (credit card information, billing address).
Information about your use of our services, including class attendance, training sessions, and wellness program participation.

Use of Personal Information

We use your personal information for the following purposes:

To provide our services and fulfill your requests.
To personalize your fitness or wellness programs based on your goals and preferences.
To communicate with you regarding your membership, bookings, and updates.
To process payments for services and handle billing inquiries.
To respond to your inquiries and provide customer support.
To send you marketing communications, promotions, and special offers (subject to your consent).
To improve our services, website, and user experience.
To protect the security and integrity of our fitness centre and wellness centre.

Sharing of Personal Information

We may share your personal information in the following circumstances:

With our employees, contractors, and service providers who require the information to assist us in providing our services.
With third-party vendors who process payments on our behalf.
With business partners or affiliates for marketing purposes (subject to your consent).
In response to a legal request, such as a court order or subpoena.
To protect our rights, property, or safety, or that of our users or others.
In connection with a merger, acquisition, or sale of all or a portion of our business.

We will not sell, rent, or lease your personal information to third parties for their own marketing purposes without your consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard the information we collect. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website and mobile applications to collect information about your interactions and usage patterns. This information helps us analyze trends, administer the website, track users' movements, and gather demographic information. You can modify your browser settings to reject cookies or notify you when they are being used. However, please note that some features of our website may not function properly without cookies.

Third-Party Links

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.

Your Choices

You have the right to:

Access and review the personal information

Privacy Policy

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